Reviews
February 2, 2021
"Robert and Travis were very helpful. Arrived on time and offered to show me their process. They explained everything which was helpful. Only thing I would have liked is if they had given me options besides just resolving a wood fireplace solution. After calling them back and asking a few questions, they told me about ventless solutions which are much less expensive, better for the environment and really what I wanted the whole time - I wish they would have told me all this up front. Otherwise great service."
"Robert P and Zach S came out to clean and camera our chimney right before the holiday season. They were super courteous, masked up at all times, and kept everything as clean as humanly possible, despite all the chimney dust! They did a great job explaining everything and we plan on using Alpha and Omega in the future to fix the couple of issues that were discovered in our chimney during the inspection."
"Technician was prompt, professional, personable, knowledgeable and socially distanced! H e did an excellent job!"
"The technician came to clean our chimney after we moved in and never did anything with it. He was very thorough and took his time to check every part on the inside and outside of our home. Then, he showed us all the things that were wrong with our chimney with pictures, and gave us a couple quotes to fix it. He also was very nice to our cat even when he was bothering him. :)
Although expensive, I'd feel comfortable moving forward if/when we do decide to repair, using Alpha and Omega!"
"Made this appointment for my elderly neighbour next door, she has fireplace that hasn't been looked at in 13 years. The gentleman that came out was very covid19 mindful, slippers on his shoes mask on the whole time cleaned adjusted her flame and brushed off and put the logs back in correct place, also very nice on the phone...the only thing is to me which was a basic cleaning it was a little pricey."