Reviews
December 9, 2020
"Alpha & Omega cleaned and safety-checked my wood stove again this year. Knowledgeable and professional. Would definitely recommend."
December 7, 2020
"I have found Alpha & Omega to be very professional and to provide quality work at a reasonable price. Last fall we learned of a serious problem with our fireplace chimney metal flue during a routine cleaning by a different chimney sweep company. It was serious enough that we were unable to use the fireplace last winter. I discovered Alpha & Omega Stove & Sweep out of Williamston during an internet search this fall. The pictures of past jobs on their website convinced me to contact them. The person who took my call understood my problem and allowed me to email some pictures of my chimney flue for the technician to review before his inspection visit. The technician Steve came out and did a thorough inspection. He discussed his planned repair and gave me a quote to repair the metal flue and replace the chase. He returned a couple weeks later to do the repair and install the new chase. We were very pleased with the work done and will be using Alpha & Omega in the future."
November 26, 2020
"From start to finish, it was a great experience! They were super helpful and Robert P. did an amazing job! He was extremely courteous and considerate since I was working from home, letting me know when it would be noisy and what he was doing. He spent time going through the whole inspection, showing me pictures, and answering all my questions. His advice on what we needed was realistic without pressure to buy. I'll definitely be using them next time!"
November 18, 2020
"Robert P. and Zack J. showed up during the appointment window and were professional and took extra effort to explain all the issues they found. As a new home owner it was a disappointment to hear that our fireplace chimney was in very rough shape and would cost quite a lot to fix. However, Robert and Zack made sure I understood all the challenges, why they were issues, what the longer term implications were and what it would take to fix them. And did so without putting on any pressure. I appreciated their transparency. I ended up going with a more modest stop gap measure from them but am happy with their service and professionalism."
November 3, 2020
"Came out to inspect and clean wood burner. More issues than I wanted to deal with. The Tec, Will, pitched me on a gas insert. I agreed and bought it. Took about three weeks for them to get the new insert and come back out and install it. All went well, as planned. I am very pleased with Alpha & Omega and especially Will. We love our new fireplace and I would highly recommend Alpha & Omega. They did exactly what they said they were going to do."